Tenants Newsletter Winter 2011
We are pleased to announce the release of the latest Tenants Newsletter, for Winter 2011.
Please click here to download a PDF version of the newsletter.
Tenants Survey 2011

We are pleased to present the results of our latest Tenants' Survey. It is carried out every three years by an independent organisation.
Please click here to download a PDF of the survey.
Housing for Women Helps Fight Human Trafficking
October 18 marks Anti-Slavery Day.
Housing for Women's Chief Executive, Elizabeth Clarson, has marked the occasion by writing an article for Inside Housing, saying: 'sadly slavery is not confined to the history books. Human trafficking is a pernicious form of modern day slavery, abusing men, women and children for sexual exploitation, forced labour or domestic servitude'.
To read the full article please click here.
Housing for Women saw the need for a project to provide temporary homes and support to women who are escaping this dreadful trade. So the Re-Place project was born.
See here for more details of Housing for Women's Re-Place project for trafficked women.
Housing for Women's Autumn Newsletter for Tenants
Our Autumn 2011 Newsletter for Tenants is now available to download here.
Housing for Women Annual Review 2009-2010

To download a PDF copy of the Housing for Women Annual Review 2009-2010 please click here
Making a complaint
Our complaints procedure for tenants was last reviewed in November 2009. If you wish to make a complaint then please read the leaflets first as they set out the procedure. Complaints may be made on the phone, by email, in writing or use the complaint form on the website (you will have to login in first.)
Complaints Procedure sets out out the full procedure including the service standards
Complaints Procedure Leaflet is a summary version that includes the definition of a complaint
Our tenants panel looked at our complaints procedure and made a few refinements to the procedure and the leaflet. We hope that tenants will find it easier to use. The Tenants' panel also reviews complaints after they have been investigated and we try to use this to improve our service to you.
Re-Unite South London - A Fresh Start for Mothers and Children
Mothers leaving prison are often stuck in a 'Catch-22' situation on release, preventing them from being re-united with their children, because they do not have suitable housing.
If her children are not in her care when she is released, a mother is unlikely to be given priority status by housing authorities. However, if she does not have stable accommodation, then her children will not be returned to her care.
Re-Unite South London is a housing project that re-unites mothers with their children following the mother’s release from prison. It is a partnership between Commonweal Housing and Housing for Women. Re-Unite South London has housing in the boroughs of Greenwich, Lewisham and Southwark and provides support and accommodation for women and their children for up to two years after their release.
Read more: Re-Unite South London - A Fresh Start for Mothers and Children
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