Tenant Satisfaction Survey

Tenant Satisfaction Survey

Published 27 March 2024

At Housing for Women, we want to ensure we're meeting your needs. That's why we've teamed up with Acuity, an independent research company, to conduct a Tenant Satisfaction Survey for us.

This is our third survey in the past year; the last one was done in the autumn. We've been paying attention to your feedback from the previous surveys and want to see if the changes we've made since then have made a difference in how we serve you.

Here's your chance to let us know:

  • How we're doing as your landlord
  • Your thoughts on your neighbourhood
  • How you're feeling about your health and wellbeing
  • How you're managing financially
  • Any suggestions for improvement
  • What you'd like to see from us in the future

Don't worry, your responses are confidential. Acuity will send us the results without revealing your identity unless you give permission.

As a thank you for participating, your name will be entered into a draw to win a prize, generously provided by our partners and contractors.

What happens next?

Over the next few weeks, Acuity will reach out to you to complete the survey over the phone or by mailing a survey to your home. Alternatively, you can complete it online once we send you the link.

We'll share the survey results on our website.

Thank you in advance for taking the time to complete this important survey. If you have any questions or concerns, feel free to reach out to Acuity at 0203 769 7794.