Tenant Satisfaction Survey - Spring 2023

Tenant Satisfaction Survey - Spring 2023

Published 23 February 2023

At Housing for Women, your views and opinions matter to us.

That’s why we have asked Acuity, an independent customer research and insight company, to conduct a Tenant Satisfaction Survey on our behalf.

This is your chance to tell us:

  • How we are doing as your landlord
  • How you feel about your neighbourhood
  • How you feel about your health and wellbeing
  • How you are managing with financial wellbeing
  • How we can improve


  • What you would like us to do in the future

Don’t worry; everything is strictly confidential - Acuity will send us your responses without identifying you unless you give permission.

On completion of the survey, your name will then go into a hat to win either a 42” Smart TV, iPad, or £100 worth of John Lewis vouchers, which have all been kindly gifted by our contractors and partners.

So, what happens next? Over the coming weeks;

  • Acuity will be getting in touch to complete the survey over the phone.


  • Posting a survey to your home for you to complete


  • You can also complete the survey online if you prefer. We will send you a link when ready.

We will publish the survey results on our website.

Thank you in advance for completing this important survey. If you have any questions or queries once the survey has been sent out, feel free to contact Acuity on 01273 287114.

Remember to follow us on Facebook and Twitter for regular updates about the survey in March and April. Don’t forget to complete the survey for a chance to win one of the fantastic prizes available.