Social Tenant Access to Information Requirements (STAIRs) - Publication Scheme

We believe residents should have easy access to information about their home, their landlord and the services they receive.

STAIRs help residents understand how we make decisions, use our money, manage homes, deliver services and keep residents safe.

This section brings together important information about Housing for Women in one place, making it easier for residents to find what they need, stay informed and hold us to account.

Here you can find information about:

  • How Housing for Women is run and how decisions are made.
  • Our Board Members and Executive Team.
  • How we spend our money and invest in homes and services.
  • How we maintain, improve and manage our homes.
  • How we are performing and where we are working to improve.
  • The housing and support services available to residents.
  • Our key policies and strategies.
  • Building safety and compliance information.
  • How to request a review if you believe information is missing.

We are committed to keeping this information accurate, accessible and up to date. If you cannot find what you are looking for, need information in a different format, or would like support accessing any of the documents published here, please contact us and we will be happy to help.