How We're Performing

We believe residents should be able to see how we are performing, where we are making improvements, and how their feedback helps shape our services.

This section includes information about:

• Our latest Tenant Satisfaction Measures (TSMs) results.
• Annual Reviews.
• Housing Ombudsman decisions (use the Landlord name filter and search for "Housing for Women" to view any published decisions about our services).
• News, and our resident newsletter.

We share this information openly so residents can see how we are performing, what improvements we are making, and how we are responding to feedback.