Providing safe, comfortable and well-maintained homes is one of our most important responsibilities.

This section explains how we maintain and improve our homes, invest in our properties, and plan for the future.

You can find information about:

• Repairs and maintenance services.
• Planned improvement works.
• Housing investment and future developments.
• The homes we provide across London.

Plans and Priorities

Learn more about:

• Our Corporate Plan and organisational priorities.
• How we meet housing quality standards.
• Sustainability and energy efficiency improvements.
• Investment in homes and services.
• How residents help shape and improve our services.

Maintenance and Repairs

Find information about:

• Planned maintenance and major works.
• Our repairs service and response times.
• The upkeep of communal and shared areas.